Open Position: Family Advocate
Position: Family Advocate
Employee Type: Full Time
Reports To: Chief Clinical Officer (CCO)
Compensation: Starting at $50,000/annually (salary)
Location: 1854 Shackleford Court, Suite 375, Norcross, GA
Why join Mothers Advocacy Project?
Mothers Advocacy Project (MAP) is a nonprofit organization that supports families using evidence-based, trauma-focused programs. MAP is located in Norcross, GA. We currently serve a 35-mile radius to include Cherokee, Clayton, Cobb, DeKalb, Douglas, Forsyth, Fulton, and Gwinnett counties, and are actively expanding. MAP offers an employee-centric culture, a flexible work environment, and an opportunity to support families.
What does a great Family Advocate do?
A great Family Advocate ensures families in the TASS (Trauma Assimilation and Social Stability) program receive consistent, high-quality support. Serving as a case manager and client advocate, they work closely with 1–2 therapists to conduct assessments, develop treatment plans, maintain records, and help clients navigate barriers. Advocates guide families through a strengths-based, skill-building approach—helping them access needed resources while building the problem-solving skills to use those resources independently.
They also manage clinical activities on the shared site calendar, assist with hiring evaluations, and ensure site coverage during client sessions. Because MAP operates as a training center, this role requires comfort in a dynamic learning environment, strong collaboration with peers and trainees, and accountability for getting things done—whether directly or through others.
Client & Clinical Support
Provide one-on-one support for families using the TASS model
Conduct intake and assessment interviews
Develop and monitor individualized treatment plans
Be onsite during all scheduled therapy sessions for assigned clients
Help clients identify barriers and navigate resources through a strengths-based, skill-building approach
Collaborate with therapists to track progress and address barriers
Notify Program Specialist of childcare needs 24+ hours in advance
Participate in weekly clinical meetings and site-based events
Clinical Operations & Scheduling
Manage and update the clinical activity portion of the shared site calendar
Assist with clinical hiring evaluations
Documentation & Records
Maintain accurate, timely client notes and documentation
Ensure all required assessments and treatment plans are collected and organized
Training & Professional Development
Complete required trauma- and program-specific training
Participate in weekly clinical supervision and continuous learning
What does success look like in this role?
To thrive as a Family Advocate, you will:
Stay organized and dependable in a dynamic environment
Communicate clearly, consistently, and professionally
Ensuring responsibilities are completed effectively, even if delegated
Supporting a team-based, accountable culture
Aligning with MAP’s trauma-informed values and mission
What are the qualifications for consideration?
BSW or related degree required
1–2 years of experience in social services or trauma-informed care
Excellent communication, organization, and interpersonal skills
Must be onsite during client sessions unless alternate coverage is arranged
Anything else I should know?
Schedule is primarily Monday–Friday; flexibility based on therapist schedules
How to Apply:
Please submit a resume, cover letter, and 2-3 references to: mapinfo@mapfamily.org.
Why join the Mothers Advocacy Project?
Mothers Advocacy Project (MAP) is a nonprofit organization that supports families using evidence-based, trauma-focused programs. Currently, we serve a 35-mile radius to include Cherokee, Clayton, Cobb, DeKalb, Douglas, Forsyth, Fulton, and Gwinnett counties in Georgia and are actively expanding. MAP offers an employee-centric culture, a flexible work environment, and an opportunity to support families.
